terms & conditions

Legal Disclaimer
At artiste, we take our legal obligations seriously. Our Terms & Conditions lay out the legally binding terms and conditions that govern the relationship between artiste and our clients. These T&C are designed to provide a clear understanding of our services and products and to protect both parties from potential legal exposure.

Booking Policy
A non-refundable deposit is required to secure your appointment. 
If you cancel or reschedule with more than 48 hours’ notice, your deposit may be transferred to one future appointment within 30 days.
Cancellations, reschedules, or no-shows with less than 48 hours’ notice will result in the forfeiture of your deposit.
We appreciate your understanding that deposits cover booking admin and appointment preparation time.
 
Cancellation Policy
If you cancel or reschedule with more than 48 hours’ notice, your deposit may be transferred to one future appointment within 30 days. Cancellations, reschedules, or no-shows with less than 48 hours’ notice will result in the forfeiture of your deposit. We appreciate your understanding that deposits cover booking admin and appointment preparation time.We reserve the right to refuse bookings in the case of multiple no shows, multiple reschedules, late shows or late cancellations.
 
Refund policy 
We have a no refund policy on consultation / deposit fees, and services.

Binding of Terms
This website is owned and operated by Artiste Aesthetics. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
 
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When making an appointment or receiving services, you agree that: (i) you are responsible for reading the full terms & conditions, consent form/s, pre-care advice and post-care advice before making a commitment to purchasing and receiving services: (ii) you enter into a legally binding contract to purchase an item or service when you commit to buying and you complete the check-out payment process.
 
The prices we charge for using our services are listed on the website. We reserve the right to change our prices for services displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing is available on our pricing page.

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Offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
 
Intellectual property and copyrights
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Artiste Aesthetics. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
 
Indemnification
You agree to indemnify and hold Artiste Aesthetics harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Artiste Aesthetics, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
 
To the maximum extent permitted by applicable law, Artiste Aesthetics assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
 
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
 
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
 
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 
 
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of New Zealand, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Auckland, New Zealand. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer support details & contact info
Please see our contact page, or email directly at: hello@artisteaesthetics.co.nz.